投诉信商品的英语作文【400字】
[Your Address]
[City, State, Zip Code]
[Email Address]
[Phone Number]
[Date]
[Recipient"s Name]
[Company Name]
[Address]
[City, State, Zip Code]
Subject: Product Quality and Service Complaint
Dear [Recipient"s Name],
I am writing to express my dissatisfaction with the product and service I received from your company. On [date of purchase], I purchased a [name of the product] from your store, expecting to receive a high-quality and reliable item. However, I am extremely disappointed with the product I received and the level of customer service I experienced.
Firstly, the [name of the product] was advertised as a durable and long-lasting item, but after only a few uses, it started to show signs of wear and tear. The [specific issue with the product, e.g. seams coming apart, fabric tearing, etc.] is not acceptable, especially considering the price I paid for it. I believe that the product does not meet the quality standards that were promised and expected.
Furthermore, when I attempted to contact your customer service department to address this issue, I encountered unhelpful and unfriendly representatives. The attitude and lack of assistance I received were extremely disappointing and did not reflect the level of service that I would expect from a reputable company like yours.
As a loyal customer, I have always valued the products and services provided by your company. However, this recent experience has left me feeling let down and dissatisfied. I firmly believe that this situation requires resolution, and I am seeking a replacement for the faulty product or a full refund of my purchase.
I trust that you will take this matter seriously and address it promptly. I value your company"s reputation and hope to continue supporting your business in the future, but I urge you to rectify this situation in a timely and satisfactory manner.
I am looking forward to your prompt response regarding this matter. Thank you for your attention to my concerns.
Sincerely,
[Your Name]